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Returns & Exchanges
At HQD Tech, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
2
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and unwashed.
3
Ship Your Items
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing